1. Who We Are
Vallejo Deck & Fence ("Vallejo Deck & Fence", "we", "our", "us") is a licensed contractor located at 713 El Dorado St, Vallejo, CA 94590. This Privacy Policy describes how we handle information collected through our website at https://www.vallejodeckandfence.com and through direct communications such as phone calls and email.
2. Information We Collect
Information You Provide Directly
When you contact us through our website contact form, by phone, or by email, we may collect:
- Your name
- Email address
- Phone number
- Property address or general location
- Description of your project or inquiry
Providing this information is entirely voluntary. You can also reach us by phone without submitting any online form.
Information Collected Automatically
Like most websites, our site may automatically collect certain technical data when you visit, including your IP address, browser type, referring URL, and pages viewed. This data is used only to understand how visitors use our site and to maintain its security. We do not use this information to identify individual visitors.
3. How We Use Your Information
We use the information you provide only to:
- Respond to your inquiry or estimate request
- Schedule a property visit or consultation
- Communicate about your project during and after work
- Follow up after project completion if you have a question or concern
We do not use your information for targeted advertising, automated marketing campaigns, or any purpose unrelated to your request.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We do not share your information with advertisers or marketing platforms. We may share your information only in the following limited circumstances:
- With subcontractors or suppliers directly involved in completing your project, and only to the extent necessary to perform the work
- With professional advisors such as attorneys or accountants, as required by law or to protect our legal rights
- In response to a valid subpoena, court order, or other legal process
5. Third-Party Services
Our website uses a small number of third-party tools to provide core functionality:
- Contact form: Our estimate request form is powered by Tally. When you submit the form, your response is processed by Tally in accordance with their Privacy Policy.
- Maps: Our contact page uses Google Maps to display our office location. Google may collect data in accordance with their Privacy Policy.
- Hosting: Our website is hosted on Vercel, which may process request logs as part of standard web hosting operations.
6. Cookies
Our website does not set any proprietary tracking or advertising cookies. Third-party services embedded in the site (such as Google Maps and the Tally form widget) may set their own cookies as governed by their respective privacy policies. You can control cookies through your browser settings.
7. Data Retention
We retain contact information submitted through our website for as long as is reasonably necessary to respond to your inquiry and complete any resulting project. Project records may be retained for a longer period as required by California contractor licensing regulations or for warranty and liability purposes. You may request deletion of your contact information at any time by contacting us directly.
8. Your Rights Under California Law
California residents may have rights under the California Consumer Privacy Act (CCPA) and related regulations, including the right to:
- Know what personal information we have collected about you
- Request deletion of personal information we hold
- Opt out of the sale or sharing of personal information (we do not sell or share personal information)
- Non-discrimination for exercising any of these rights
To exercise any of these rights, contact us using the information in Section 10 below. We will respond within 45 days as required by California law.
9. Security
We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption for all data in transit. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Vallejo Deck & Fence
713 El Dorado St, Vallejo, CA 94590
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
